helpdesk_ticket_type_alias_enteprise

Helpdesk Ticket Type Email Alias

Email Alias for Ticket Type in Odoo

Only Compatible with Odoo Enterprise

Allow you to set an alias on the helpdesk ticket type so when a customer sends an email to this email id system will automatically set this type on the created ticket (Catchall should be configured as per Odoo Standard).

Main Features:

  • The Support Manager can manage aliases on the helpdesk Ticket Type.
  • Sending mail to this email will create a new ticket directly assigning this ticket type.

Check App Here

odoo_transport_management