Helpdesk Ticket Scan and Upload Photo by Customer

Support Ticket Scan and Upload Photo / Image by Customers using Odoo Module

This app allows your customers to scan and submit images/photos from the helpdesk support tickets in the website my account portal menu.

Main Features:

  • Customer(s) can scan and upload images and submit from the support ticket on the website from my account menu.
  • Uploaded Images are stored as attachments and chatter in the backend of support tickets view.
  • Download allows for images and photos as attachments in the backend for the team.
  • Please note that this is NOT an android or iphone app.
  • Mobile views shown below are taken using the browser of mobile and showing its responsiveness in mobile web view.

Helpdesk Ticket Capture Photo Videos

Part 1: Flow of Capture Photo for ticket By Mobile

Click here

Part 3: Capture Photo for ticket By Laptop/Computer

Click here

Check App Here