Repair Management for Cars - Odoo App

All Types of Car Repairs | Car Mechanic Workshop

This app allows your team to handle business/industries/workshops of Car Repairs using Odoo module.

 Main Features : 

• 1.Website Request Form: 
• Your customer can send a car repair request from your website by submitting a form and also attach documents / images while submitting a request from the website page.
• 2.Car Repair Request Unique Number: 

  Generation of unique car repair request on submission and record it as repair request ticket number in backend.

• 3.Customer Portal: 

  Customers can check the status of all car repair request tickets submitted by them on the My Account page at the Portal side of your website as shown.

• 4.Car Repair Request Backend Management: 

  Allow Repair manager / Repair user to create and manage diagnosys of car repair requests and create sales quotations and send them to your customer.

• 5.Responsible: 

  Allow Repair Manager / Repair User to create Job Order / Work Order from Repair Ticket and assign it to Responsible or Technician or Repair User.

• 6.Configuration:

   Allow you to configure and manage Car Repair Teams, Services, Service types under setup configuration menu.

• 7.Cars and Cars Parts:

   Allow you to configure and manage Cars and Cars Parts (as products in Odoo).

• 8.Car Repair Photos:

   Allow you to add more car repair related images on the Car Repair Request ticket form.

• 9.PDF: 

  Allow you to print Car Repair Request reports in PDF format.

• 10.Communication Message Chatter: 

  Car Repair User / Manager / Technician can communicate with customers using chatter and fill timesheets for work they have done for that repair request.

• 11.Close Ticket: 

  Car Repair Request Manager could close car repair tickets and send bills to customers (Billing could be done from Quotation created from Diagnosys). Feedback requests will be sent to customers when the manager closes the ticket by email.

• 12.Feedback: 

  The system allows your customers to give feedback and rating of Car Repair Request by clicking on the button on email.

• 13.Car Repair Team: 

  Manage your Car Repair Request tickets using assignment to Car Repair Team.

• 14.Report: 

  Reports -> Car Repair Request in PDF, Car Repair Label and Car Repair Analysis are available as shown in below sample.

1. Customer 
2. Repair Manager 
3. Repair User/Technician
4. Sales User



Role of Customer

• Customers can create car Repair/Service requests from the website.  
•   Customers can view submitted Requests in My Account Portal.  



Role of Repair Manager

• Manager can Assign Requests to Repair User/Technician.  
• Manager can create Car Diagnosys from the ticket.  
• Print Pdf Report of car repair request.  
• Manager can close the ticket Request at the end of the car repair.  
• Managers can also create quotations from diagnosys.  
• Filling timesheets.  



Role of Repair User/Technician

• Repair Users can see and manage Repair Requests assigned by Repair Manager.  
• Repair Users can Create Work Orders and Work on Work Order / Job Order.  
• Repair Users can also Create and manage car Diagnosys from repair requests.  
• Repair User / Technician can communicate with Customers.  
• Filling timesheets.  



Role By Sales User

• Sales Users can Send Quotation by Email to customer and work on quotation to make it order and then create invoice from order. (Odoo Standard process).  

Menus Available:

• Car Repair  
  • Configuration  
    • Car Repair Teams
    • Service Types
    • Services
  • Car Repairs/Service  
    • Car Repairs/Service
    • Car Diagnosys
    • Car WorkOrders
  • Cars  
    • Car Parts
    • Cars
    • Reports
  • Reports  
    • Car Repair Requests